Orders are delivered by an independent carrier (UPS) to the delivery address indicated when ordering.
We offer free delivery and returns for all orders in France.
We offer free delivery and returns for purchases over 500 euros in the European Union.
We offer free delivery and returns on orders over £600 in the UK
We offer free delivery and returns on purchases over $850 in the rest of the world.
There are no delivery charges if the customer decides to choose "click & collect", it designates a service allowing customers to order online and then collect their item from the Husbands store located at 57 rue de Richelieu, 75002 Paris
Husbands undertakes to process orders within 1 to 2 days from the day your order is validated.
in case of made-to-order, the delivery time is 8 to 9 weeks
COUNTRIES, METHODS AND DELIVERY TIMES
Orders are shipped on working days, Monday to Friday, except public holidays in France.
Metropolitan France (Carrier: UPS)
Husbands in-store pickup
Delivery time: 1 hour
Fees: Free
At a relay point
Delivery time: 1 to 3 working days
Fees: Free
Standard
Delivery time: 1 to 3 working days
Fees: Calculated at checkout
Express Saver
Delivery time: 1 working day
Fees: Calculated at checkout
European Union (Carrier: UPS)
Husbands in-store pickup
Delivery time: 1 hour
Fees: Free
At a relay point
Delivery time: 2 to 5 working days
Fees: Free for purchases over 500 euros (600 pounds sterling for the UK)
Otherwise: calculated at checkout
Standard
Delivery time: 2 to 5 working days
Fees: See above
Express Saver
Delivery time: 1 to 2 working days
Fees: Calculated at checkout
Rest of the World (Carrier: UPS)
Husbands in-store pickup
Delivery time: 1 hour
Fees: Free
At a relay point
Delivery time: 4 to 8 working days
Fees: Free on purchases of $850 or more
Otherwise: calculated at checkout
Standard
Delivery time: 4 to 8 working days
Fees: See above
Express Saver
Delivery time: 2 to 4 working days
Fees: Calculated at checkout
Delivery times are expressed in working days from the date of departure from our warehouse, displayed for information purposes only.
exceeding this deadline does not give rise to the right to damages
In the event of non-delivery due to the carrier, Husbands undertakes to reship all or part of the order within the limits of its general conditions of sale.
the customer must check the conformity and condition of the delivered items at the time of delivery and before signing the carrier's delivery slip • this check is considered to have been carried out as soon as the customer or a person authorized by the latter has signed the delivery slip. if at the time of receipt, the customer notices an anomaly on the packaging, that it is torn or damaged, he must check the condition of the products
If the latter are damaged, the customer must refuse delivery and indicate on the slip “parcel refused because open or damaged”
The information requested from the customer is necessary for processing the order and may be communicated to the contractual partners of the company NICK GAB & SONS involved in the execution of this order.
TAXES
In case of delivery outside of Metropolitan France, administrative and/or customs fees may be applied by the carrier. All orders are shipped on a DDP (duties and taxes paid) basis. Therefore, all necessary taxes and import duties are included in the final purchase price. There is no customs tax upon delivery of the order.
TRACK THE DELIVERY OF MY ORDER
You can track the progress of your order using the tracking link that was sent to you by email when you confirmed the sending of your order or on the tracking page located at the bottom of the site in the “help” section • You will be informed in real time of the status of your package • If you have any difficulties with your order, do not hesitate to contact us via the contact page
THE PACKAGE IS LOST
We invite you to contact our customer service directly on the contact page